At COGNIFUL, each client has a private bedroom in a shared Mallorca setting for a maximum of two or four clients throughout the stay. Understanding what is private and what is shared helps you assess whether the model fits your needs before admission.
Start by defining what privacy means to you
People may use the same word to describe different needs. You might be concerned about being recognized, having time alone, discussing personal matters privately, receiving visitors, or controlling who receives updates about care.
Make those concerns specific. “I need somewhere quiet outside appointments” leads to a different answer from “I do not want my employer to receive clinical information.” A general assurance of discretion may not address either in enough detail.
Write down the arrangements that are essential and those that are preferences. Share them during assessment so the team can explain what is possible, what needs confirmation, and what the setting cannot provide.
Understand the difference between a private room and exclusive residence use
A private room means the bedroom is for your use within the agreed accommodation. Exclusive use of a residence means a different overall occupancy arrangement. Do not infer one from the other.
COGNIFUL’s two-client and four-client settings are shared residential formats. At full capacity, the two-client setting includes you and one other client; the four-client setting includes you and up to three others. Actual occupancy may vary, but the selected maximum applies throughout the stay.
The small-setting comparison guide explains what to ask about capacity and daily life. If exclusive use is essential, state that explicitly rather than assuming the lower-capacity option provides it.
Ask about the actual room and facilities
Confirm the room and residence proposed for your stay, including bathroom arrangements, accessibility, and any essential practical features. Illustrative photographs should not be treated as a guarantee of a particular room or layout.
Ask how personal belongings, cleaning, maintenance, and staff access are handled. If an arrangement matters to your comfort or ability to participate, obtain a practical explanation before arrival.
The life at COGNIFUL page introduces the model, while the individual proposal should confirm the actual accommodation. A clear room description is more useful than assuming every feature associated with private hospitality is included in a residential treatment setting.
Keep treatment format separate from accommodation
Individual psychotherapy concerns who participates in the appointment. Group therapy concerns a therapeutic setting involving several participants. Shared living concerns accommodation and everyday life. These are not interchangeable descriptions.
COGNIFUL provides primarily individual psychotherapy within its shared settings. Ask which appointments are proposed for you, who attends, and where private consultations take place. Do not infer session frequency or the entire clinical model from the room arrangement.
The individual therapy, group therapy, and shared living guide provides a comparison. It can help you ask for precise answers when terms such as “private care” or “shared experience” are used without explaining the clinical and residential details separately.
Ask how clinical information is handled
Clarify who receives assessment information, how relevant details are shared among professionals, and how consent for family or other updates is recorded. Ask about confidentiality and its applicable limits.
A private appointment does not mean no record is kept, and shared team membership does not explain every information-sharing arrangement. The provider should describe the actual process and responsibilities.
The family confidentiality guide addresses communication with relatives and payers. For general background on health-data rights in Spain, the AEPD patient guide is available in Spanish. Specific questions should be answered under the rules and circumstances relevant to the provider and person.
Understand social boundaries with other residents
Ask how the residence explains respect for personal information, photographs, social media, and interactions in shared spaces. Do not assume a universal set of house rules; obtain the provider’s actual guidance.
You can be courteous without sharing your diagnosis, trauma history, or private therapy content with other residents. If you are concerned about pressure to disclose or about an interaction, ask whom to contact.
At the same time, a shared environment involves encounters with others, and a provider cannot reasonably imply that no one could ever recognize another resident. Understand what the service controls, what residents agree to respect, and what cannot be guaranteed in ordinary social life.
Discuss visitors and contact with home
Ask whether visits are possible, how they are arranged, and how they fit the clinical plan and shared residence. Do not assume that private accommodation permits unrestricted visitors or that every program prohibits them.
Clarify phone, internet, deliveries, and other contact arrangements that matter to you. If work or family responsibilities require particular communication, explain that before admission so the team can confirm what is workable.
The time-away planning guide helps organize responsibilities outside the residence. Practical contact arrangements should be agreed directly rather than inferred from the general promise of a comfortable or discreet stay.
Raise sensory, cultural, and accessibility needs early
Privacy concerns can overlap with language, sensory, cultural, religious, or accessibility needs. Describe the actual arrangement required and why it matters to your participation.
Ask what can be confirmed in advance, what needs further review, and whether the residence is unsuitable for an essential requirement. A personalized clinical plan does not mean every physical or social feature of a shared property can be changed.
The clinical preparation guide includes these questions. Early clarity is preferable to arriving with an assumption that an important need will be accommodated simply because it was mentioned informally during an initial inquiry.
Know how concerns are reviewed during the stay
Ask who handles practical accommodation issues and who should be contacted if an arrangement affects your ability to participate in treatment. What can be adjusted within the setting, and what might require reconsidering the plan?
Do not assume an immediate move between residential formats will always be possible. Availability, clinical suitability, financial terms, and other practical conditions may affect options.
Our guide to progress and plan reviews explains how concerns can be brought into the clinical discussion. Privacy and shared-living fit should not be treated as separate from care when they materially affect the experience or ability to engage.
Use a privacy comparison checklist
When comparing providers, ask the same questions and record the actual answers. This reveals differences that broad terms such as “private,” “exclusive,” and “discreet” can hide.
| Dimension | What to confirm |
|---|---|
| Bedroom | Actual room and associated facilities |
| Residence | Maximum occupancy and shared spaces |
| Appointments | Format, participants, and private setting |
| Information | Records, authorized updates, and confidentiality limits |
| Social life | Expectations around disclosure, images, and boundaries |
| Personal time | Available space and arrangements around the program |
| Visitors | Actual policy and clinical considerations |
| Concerns | Contact and review process |
Mark essential unanswered questions as pending. Do not treat a price difference or a photograph as an answer to a privacy requirement that has not been discussed.


