Clinical Team & Care Coordination

Clinical involvement is determined by assessment and your agreed plan. The clinicians shown here represent the shared team; their inclusion does not mean that every clinician will work with every client. Before admission, ask who will lead your care, which professionals are expected to be involved, and how questions or changes will be communicated.

Professional biographies remain on THE BALANCE website, providing one established source for qualifications and experience. View THE BALANCE clinical team.

Dr. Sarah Boss

Clinical Director at THE BALANCE and a specialist in psychiatry and psychotherapeutic medicine. Read Dr. Sarah Boss’s profile.

Dr. Indhira Ghyssaert

Family physician within THE BALANCE team. Medical involvement in a COGNIFUL plan is confirmed according to the individual assessment and available arrangements. Read Dr. Indhira Ghyssaert’s profile.

Eva Larragay

Clinical psychologist within THE BALANCE team. Read Eva Larragay’s profile.

Marta de la Cruz

Clinical psychologist within THE BALANCE team. Read Marta de la Cruz’s profile.

These profiles explain professional backgrounds. They are not a guarantee of a particular appointment, treatment method, or staffing arrangement. The proposed team and clinical input should be discussed before you commit to a stay.

Assessment brings together your concerns, treatment history, medication, relevant physical health information, and personal goals. With appropriate consent, existing clinicians may contribute information that helps the team understand what has already been tried and what needs continuity.

During a stay, individual therapy and other agreed clinical input should work toward a coherent set of goals. Ask how progress is reviewed, who is your main point of contact, and how your plan can change. Family participation and information sharing are discussed with you and depend on consent and the circumstances. See our approach and guidance for families.

Planning for discharge should clarify who provides ongoing care, what information is transferred, medication arrangements where relevant, and the practical steps for returning home. Continuing care explains the next stage; actual follow-up services and fees are agreed individually.

Jil Moore, Client Relations Director, and Cynthia Nakhle, Admissions Manager, are part of the shared admissions team. They help explain the process, residential options, fees, and information required for clinical review. These admissions roles are distinct from clinical assessment and treatment.

Admission depends on clinical approval and availability. An inquiry is not a diagnosis or a promise of admission. Some needs require emergency care, medical stabilization, or withdrawal management elsewhere before COGNIFUL can be considered. Read how admission works or professional referral guidance.

• Who will lead my care, and which clinicians are expected to be involved?
• How will my current treatment and medication be reviewed?
• What clinical support is included, and what may require separate arrangements?
• How will my existing clinician or family participate, with my consent?
• Who will coordinate the transition home?

You can discuss these questions with admissions and request clarification in your proposal. For wider background, visit About COGNIFUL and Insights & Guides.